About Us

Reliance is a team of licensed professionals restoring comfort, safety, and trust with fast, expert water damage restoration and community care.

About Reliance Water Damage Restoration Philadelphia

Reliance began as a small family‑owned restoration company dedicated to helping neighbors recover from water and flood damage emergencies. Over time, we’ve grown into a fully licensed, IICRC‑certified team of professionals serving homeowners, property managers, and businesses. Our leadership, rooted in hands‑on experience, ensures every technician is trained thoroughly, uses high‑end equipment, and delivers empathetic, professional service. We remain proudly local, dedicated to quality, communication, and community wellbeing.

We built our company on the principles of trust, transparency, and tangible results. Our mission is clear: provide prompt, comprehensive restoration that protects property and wellbeing. We measure success by client satisfaction, safety, and restoration longevity. What sets us apart is our proactive communication, full documentation for insurance claims, and a dedication to minimizing disruption. Clients know they can rely on our licensed experts to restore floors, walls, and peace of mind—quickly, thoroughly, and with compassion. It’s this commitment to quality and integrity that drives every project and builds lasting relationships in our community.

Mission

Our mission is to provide rapid, professional water damage restoration that restores safety, comfort, and trust to homes and businesses. We commit to excellence in service, transparent communication, and industry‑leading standards—ensuring every property is returned to its pre‑loss condition with compassion and integrity.

Vision

Our vision is to be the most trusted choice for water damage restoration nationwide, known for exceptional response times, certified expertise, and industry innovation. We aim to build lasting relationships with clients, insurance partners, and communities by delivering consistent quality, advanced solutions, and unwavering reliability in every restoration we undertake.

What Sets Us Apart

Our Competitive Edge

Reliance stands out with 24/7 emergency response, IICRC-certified experts, advanced drying technology, and a client-focused approach. Our clear communication, industry experience, and strong insurance coordination ensure fast, reliable restoration backed by professional care, modern tools, and a commitment to excellence.

Rapid Response & Mobilization

We dispatch certified professionals immediately after contact, using powerful water extraction and drying equipment to start restoration quickly. Our fast response minimizes damage and reduces costs, prioritizing safety and structural integrity for every customer.

Advanced Technology & Techniques

Reliance uses industrial-grade dryers, air movers, moisture meters, and antimicrobial treatments to ensure thorough drying and cleanup. Our team stays current on the latest industry standards for effective restoration and reliable, long‑lasting results.

Insurance Coordination & Transparency

We proactively handle insurance documentation, itemized estimates, and claim support. Clear pricing and honest communication maintain trust. You’re informed and involved every step, with no surprises or hidden fees—just dependable, transparent service.

I

Integrity

We uphold honesty, transparency, and ethical conduct in every interaction. From upfront cost estimates to honest damage assessments, we ensure clients receive candid information and reliable service. Our commitment to doing what’s right builds trust and long‑term relationships.

E

Excellence

We pursue the highest standards of quality in every restoration. Through certified training, state‑of‑the‑art equipment, continuous improvement, and robust quality control, we deliver outstanding results. Our dedication to excellence ensures reliable performance and complete client satisfaction.

C

Compassion

We treat every client with empathy and kindness during stressful water damage situations. Our team listens attentively, supports your concerns, and provides clear explanations. Our caring approach helps restore comfort and confidence in both your property and the process.

Contact Us

Don’t wait—contact Reliance for rapid, expert water damage restoration. Our licensed professionals respond around the clock, delivering efficient water removal, structural drying, and full repair at fair, transparent prices. You’ll enjoy fast service, clear communication, and reliable results from a caring team committed to restoring your property and peace of mind.